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Appointed within hours, Polygon mobilised specialist teams to manage safety risks, protect critical building systems and begin recovery across an affected area of approximately 28,000 m². The assignment brought together the capabilities customers need when a loss exceeds the scope of a standard restoration project: rapid access to specialists, the resources to scale the response and coordinated delivery across multiple premises and technical disciplines.

The fire originated in the technical room of a swimming pool on the second floor. Smoke, soot and heat had travelled through the building, affecting objects well beyond the area directly exposed to the fire. Polygon recognised that conventional contents handling and cleaning would not be sufficient and brought in its specialists from the Netherlands in document, art and antique restoration.